Privacy Policy

Introduction

Welcome to Ghasl. We are committed to protecting your privacy. This policy explains how we collect, use, and share your personal information.

Information We Collect

We collect information you provide directly to us, such as when you create an account, place an order, or contact customer support. This may include your name, email address, phone number, physical address, and payment information.

We also collect technical information automatically when you use our app or website, such as device information, usage data, and IP addresses.

How We Use Your Information

We use the information we collect to provide, maintain, and improve our services, process your transactions, communicate with you, and personalize your experience.

Sharing Your Information

We may share your information with third-party service providers who perform services on our behalf, such as payment processing and delivery. We require these providers to protect your information and not use it for their own purposes.

Your Choices

You have the right to access, update, or delete your personal information. You can also opt out of receiving promotional communications from us.

Delete Your GHASL Account

You can request deletion of your account and associated data from GHASL at any time.

How to request account deletion:

1. Open the GHASL app on your device
2. Go to the Profile tab
3. Tap 'Delete Account' at the bottom
4. Confirm by typing the required text
5. Alternatively, email us at info@ghasl.co with your request

Data that will be deleted:

• Account information (name, email, phone)
• Address and location data
• Order history (anonymized for legal retention)
• Wallet balance and loyalty points

We may retain anonymized transaction data for up to 7 years as required by law (e.g., tax, accounting). Account deletion is processed within 30 days.

Contact Us

If you have any questions about this Privacy Policy, please contact us at info@ghasl.co